Privacy Policy

1. Information We Collect

• Personal identification details: name, email, phone number, etc.
• Pickup and drop-off location data during booking.
• Flight information (optional for airport pickups).
• Usage data such as IP address, browser type, and access time.

2. How We Use Your Information

• To manage bookings and provide requested transportation services.
• To improve our website and user experience.
• To communicate booking updates, confirmations, or service issues.
• To comply with legal obligations or resolve disputes.

3. Refund Policy

We value our customers and strive to provide the best service possible. If you cancel your booking at least 24 hours before your scheduled pickup time, you are eligible for a full refund. Cancellations made within 24 hours of the pickup time may not be refunded. If our service is not rendered due to unforeseen company-side issues, a full refund will be issued promptly. All refund requests must be submitted via email togallecabsandtours.com@gmail.com.

4. Data Security

We implement appropriate technical and organizational measures to ensure a high level of protection for your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share information with service providers strictly for booking and operational purposes or as required by law.

6. Cookies & Tracking

Our site may use cookies to enhance user experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Disabling cookies may affect the functionality of the site.

7. Your Consent

By using our site and services, you consent to our Privacy and Refund Policy.

8. Changes to This Policy

Colombo Airport Taxis reserves the right to update this policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For questions regarding this policy or to request data deletion, please contact us at:
gallecabsandtours.com@gmail.com